Last Updated: 1 September 2026
1. Introduction
Odies Event Management, through odiesem.com, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information provided when you use our website or purchase event tickets.
2. Information We Collect
Depending on the services used, we may collect information such as:
- Name
- Email address
- Telephone number
- Event registration information
- Ticket and order information
- Payment transaction information
We only collect information that is reasonably necessary to provide our services.
3. How We Use Your Information
We may use your information to:
- process ticket purchases and event registrations;
- issue and deliver tickets;
- provide event-related information;
- communicate with you regarding your order;
- provide customer support;
- verify transactions;
- prevent fraud and unauthorised transactions; and
- comply with applicable legal or regulatory requirements.
4. Payment Information
Payments are processed through our designated payment gateway.
odiesem.com does not store customers’ online banking passwords, banking login credentials or full payment card details on our website.
Payment information is handled by the relevant payment service provider in accordance with its security and privacy practices.
5. Sharing of Information
Where necessary to provide our services, relevant information may be shared with trusted service providers, including:
- payment gateway providers;
- ticketing and event management service providers;
- website and hosting service providers; and
- relevant event organisers for the administration of an event.
We do not sell customers’ personal information.
6. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality, security and user experience.
Users may configure their browser to reject cookies, although certain website functions may be affected.
8. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
9. Access and Correction
Customers may contact us to request access to or correction of their personal information, subject to applicable laws and reasonable verification requirements.
10. Contact Us
For privacy-related enquiries:
Odies Event Management
Business / Licence No.: 929236
Kota Kinabalu, Sabah, Malaysia
Email: info@odiesem.com
Website: odiesem.com